Technical Support Associate for Indore [MP] for International BPO Process

Both Male / FeMale Candidates with Good Comm Skills for Night Shift 

Job Description

* Provide Voice based troubleshooting support to customers over remotesoftware and resolve Technical queries based on customer's query. 

* This can be related to any computer/peripherals/networking related issues. 

* They will also be responsible for handling customers' post registration technical queries, providing post-sale customer service.

* Help in achieving SLA's specially AHT and FCR

* Communicate Quality standards and maintain customer satisfaction Index.

* Mentor and train the agents on latest issues

* Should come up with new troubleshooting techniques

Salary:Best in the Industry [ Aprox 1.5 - 2.5  ] Better for Experienced 

Please  send the details in following format -

English proficiency :  Poor __, average __, Good __

Name :

Father's name :

Contact number 1 :

Contact number 2 :

E mail ID 1 :

E mail ID 2 :

E mail ID 3 :

Date of birth:

Age:

Qualification:

Previous employer (with city):

Home Town:

Current Location:

Experience - Total:

Experience - BPO:

Send your resume to 

Rahi Agwan

CEO

JOB TRACK PLACEMENT

09924145766

myjob@thejobtrack.com

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JOB TRACK PLACEMENT
49, Sadguru Tirthdham |1st Floor, Raiya Road |Rajkot - Gujarat - 360 001.
Tel.: +91-0281-6444060.  M 09924145766
Website : www.thejobtrack.com | E-mail : thejobtrack@gmail.com
myjob@thejobtrack.com